Roofer at Africa Talent Contours Limited. Onsite Vet Services Pharmacy Technician. References. Below are some common examples of customer service roles, alongside their respective average salaries and duties: 1. Utilize computer technology to handle high call volumes. Raising public awareness of a company’s social responsibility commitments through marketing. Customer Service. Identifying customer needs. Salary: ₹13,000. Job Description. The general customer service representative job responsibilities include answering customers’ questions related to products and services. DoubleDragon Properties. Options. Job Description: *The position is responsible for rendering support in Merchandising by consolidating of merchandise between locations, monitoring inventory… pogo csr model. Customer service administrators tend to earn a. Complete at least a high school education. lack of data and frequency), and getting to work on the projects with the appropriate IT team to resolve the pain point. Maintain relationships with carriers and customers. Customer Service Representative salary expectations. Actively Hiring. sa mga may experience sa pogo diyan ano ba kinaibahan ng job description na to kesa sa ibang jobs under pogo dahil medyo malaki ata salary offered and is it really safe or kasi may nagsabi sakin na baka daw eto yung love scam na nababalita hahaha. Responsibilities for insurance customer service representative. 50. CSR We’re hiring ‼️‼️‼️ PLEASE READ CAREFULLY Our company is looking for customer service representatives that speaks Spanish and Portugese!! JOB. As a risk manager, you are in charge of determining financial, safety and security risks for a company or organization, and you find ways to reduce those risks through planning and problem-solving. 07/2012 - 07/2017. 2. Gathering information about customer complaints. Work directly with our members to provide legendary service, assistance and advice on a variety of needs. Panaji, Goa, India ₹800,000 - ₹1,000,000. Below is a sample of the job description for the insurance customer service representative position, showing important tasks, duties, and responsibilities that must be performed: Ensure that customers make buying decisions armed with the right amount of. General job interview questions are designed to assess your qualifications, experiences, and motivations. Demand for healthcare services will continue to grow as the large baby-boom population ages and people live longer, leading to greater demand for healthcare services. If you are switching jobs: The replacement of job shouldn't be a justification for labelling the workplace you have worked in as poor. An insurance customer service agent is often charged with answering questions with regard to premium payment and billing. The job listing, written in Chinese, is. Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally. In 2020, the median pay for all customer service reps was $35,830 per year, or $17. A customer service representative (CSR) acts as a liaison between a company and its customers. May require 0-1 year of general work experience. Answering queries and concerns about a company's products or services. Analyzing. $17. Accurately. Here's how you can do it: 1. provide customers with product and service information. Find more jobs near me. Write and distribute email, correspondence memos, letters, faxes and forms. Employer. You should be able to close sales and meet targets. Blue. An important part of creating job descriptions is clearly defining the responsibilities and duties of each role. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. In services-focused companies whose sales are business-to-business in nature, a CSR will usually solve specific product quality or. Summary. They are responsible for providing assistance, support, and solutions to customers' inquiries, concerns, and issues. Here are examples of responsibilities from real customer service and billing resumes: Manage daily payroll preparation and enter data into cumulative payroll system. A senior customer service Representative would work with the supervisor and other team members as instructed. As an inbound customer service representative, you can work in a wide range of industries and may answer questions, handle complaints, resolve issues, and process orders. 0/5. One public job listing on Jobstreet posted a P80,000 to P130,000 per month job opening as a data analyst for a licensed POGO. Our members need our help from time to time, and that’s where our Global CS organization focuses; providing amazing interactions with our subscribers around the world. Type 45wpm accurately. View all Stores Specialists, Inc. Browse games EA app Answers HQ About Accessibility Jobs. Step up your game with active listening. A certified nursing assistant, also known as a nurse assistant or CNA, provides health care for clients and patients at home, hospitals, and other facilities under the direction of a nurse. Sell products and services tailored to. Job description and resume samples; hiring process, interview questions, salary, and other career resources. com is here to assist you in your search. Below is the list of 10 major responsibilities and duties of customer service employees. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Now a company can contribute to different types of corporate social responsibility (CSR)s to improve society ranging from donating money to nonprofits or charitable organizations or implementing. You should also be able to follow up with clients to ensure that. Active 9 days ago. Easily apply: Urgently hiring _*Accounts that we can offer:_ Travel, Sales, Healthcare, Financial, Collections and Telco account Jobs Responsibilities:. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. May require 0-1 year of general work experience. Calculate foreign currency exchange. Responsibilities for customer service team leader. provide pricing and delivery information. Medical Customer Service Representative Salary & Outlook. Customer Service Representative. You may greet guests upon their arrival, usher them to meeting rooms, provide refreshments and notify the relevant staff about their arrival accordingly. Their job is to help ensure customer satisfaction. Responsibilities: Encoding of client’s internal and external documents for airing in multiple platforms; Ensure completeness of encoded data by generating reports based on deadlines; Ensure accuracy of data by identifying discrepancies in raw vs. Listening skills. The health care customer service rep is the person who answers the phone, greets patients, and responds to inquiries from patients or referring physicians. I could make 100 to 300 dollars more a week working at a nearby company for the same position. Database job listings: 1,214,315 jobs and. At DoorDash, our goal isn’t perfection – it’s constant and never-ending improvement. A Patient Service Representative is a professional responsible for scheduling patient appointments and making reminder calls to patients. The "about" or "why" section is where you share your company's values and culture. 51 Jobs. Apply to Direct Hiring, Pogo Hiring jobs available on Indeed. Depending on the size and needs of the company, they will: Diligently keep a systematic check on the company’s spending to improve organizational efficiency. gov. 1. 65/hour) The employment of car rental agents is expected to grow at an average rate over the next decade. Club Pogo has been delivering premium perks for almost as long, including ad-free gameplay, members-only games and an ever-expanding library of challenges with collectible Badge rewards. Providing feedback to management regarding customer. Experienced (Team Lead) Indonesia - Jakarta. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 22 Customer Service Resume Examples for 2023. encoder Job Description Template. 72 percent or 20,956 are Filipinos. LCP signs deal with PoGo. Responsibilities for customer service intern. Complete at least a high school education. They can use strong communication skills to assist customers, discuss prices, and follow their manager's directions. Auditor duties and responsibilities. The average customer service representative resume is 0. Customer service representatives. Accountable for accurately recording customer transactions in the necessary systems. When you join our team, you’ll work with. Logistics Coordinator job description. The starting rate for a Customer Service Team member is $17. Spectrum presents: A Day in the Life: Customer Service Representative. Negotiating with customers to renew contracts and retain business. Here is how you can use a roles and responsibilities template: 1. Also known as a customer service representative, customer support representative acts as a liaison, providing information and resolving any issues a customer may be experiencing with products and services. Chat Support Representative. Tri7 Solutions, Inc. However, it’s important to note that salaries can significantly differ based on factors like geographic region, with metropolitan areas often offering higher compensation packages. 1. As the face of the organization, the customer service team is instrumental in building and maintaining a business’s reputation. Federal government was not hiring. Investigates customer service issues as needed. Document all inquires, requests, resolutions, and follow-up tasks. enter new customer information into system. Insurance customer service representatives work in the insurance industry and provide a valuable connection between insurance customers and policy providers. Our Claims Service Specialists are the first point of contact when customers call in with a claim. Responsibilities for Customer Service Representative. Create a compelling job description. Supports customer requests for banking services, including. Compare pay for popular roles and read about the team’s work-life balance. Customer service and billing responsibilities. pogo csr hiring - FacebookOne public job listing on Jobstreet posted a P80,000 to P130,000 per month job opening as a data analyst for a licensed POGO. 5. Explore our Customer Service jobs and discover challenging work that will unlock your career potential and help us create new futures. Artificial Intelligence. Monitor and report results against established key performance indicators including clear weekly reporting metrics. A. handle customer inquiries both over the phone and by email. Makes data-driven recommendations. jobs - Taguig jobs - Customer Service Supervisor jobs in Taguig; Salary Search: Customer Service Supervisor-Hotel101 Fort salaries in Taguig; Technical Officer. They configure, install, and maintain hardware and software programs, and assist with upgrades and integrations. Customer Service - Call Centre. Established and maintained lasting relationships with clients, customers, and other team members. Deal with a high volume of inbound and outbound phone calls. 7% of customer service. Your journey toward endless possibilities begins at Solaire! Join the Solaire team by submitting your application now. Replying to Product, Service, or Company-Related Queries. Sample responsibilities for this position include: Support reporting and monitoring of metrics and Key Risk Indicators (KRI) at the product line and divisional levels. 9. Ensuring a company has a positive impact on local communities and the environment. Our Customer Service Representatives, are on the front lines, answering the call from citizens across the country to get them access to the information and assistance they need. Click for sound. Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines. Support customers by answering questions about policies and coverage. So, the agents have to be updated and knowledgeable enough before handling such queries. The first step when defining team roles is to determine the various tasks that need to get done. Customer service reps work for most any business that engages with customers, including retail stores, banks, and insurance companies. Sort by: relevance - date. Show more jobs and careers for Pogo + More Jobs Suggested Job Search. 00 - $20. What’s really key here is showing that you’re invested enough in this opportunity to learn about the company and do your homework before the interview. . Port Alberni, BC V9Y 4C8, Canada Retail Banking Sales & Service. The skills needed to be a successful customer service representative include: strong communication skills, customer service system experience, and time management and interpersonal skills. 8 jobs. 2. Facilities Services. Retail customer service involves series of activities embarked upon to enhance the level of customer satisfaction – as in, the feeling that a product has met the expectation of the buyer. According to the U. Customer Support Specialist. Attach a customer service resume cover letter to show your prospective employer what you’ve got to offer. View all DoubleDragon Property Management Corp. Human Resource Management. Responsibilities for logistics / customer service. Receptionists should also be organized and find it easy to communicate clearly. Despite the widely accepted ideal of “shared value,” research led by Harvard Business School’s Kasturi Rangan suggests that this is not the norm—and that’s OK. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all. Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software. The "about" or "why" section is where you share your company's values and culture. POGO is a multi-issue organization with an expertise in working with inside sources and whistleblowers to expose evidence of waste. Here are examples of responsibilities from real claims representative resumes: Perform initial set-up and continuously manage claims in the Juris claims management system. Compare pay for popular roles and read about the team’s work-life balance. *Job Description* Job Description * Handle, resolve & track escalated guest concerns * Present weekly. The top three keywords people who held Customer Service Representative descriptions listed on their resumes are Customer Service (appearing on 31. Part of the job as Customer Service in a POGO must have sufficient knowledge in the use of modern technologies in the social platform and be skilled in… Employer Active 2 days ago · More. Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). The beginning of your customer service job description is all about you. Previous work experience in customer service or sales commonly preferred; Possess minimum High School Diploma or its equivalent qualification; a college degree or relevant work history may be required for specialized calling roles such as selling insurance or financial products; Strong customer service skill to effectively relate daily with. 1. Fast food cashiers process orders and collect payments from customers in a fast-food restaurant. A Grocery Clerk’s responsibilities include maintaining a clean work environment, organizing food displays, and stocking shelves with products for customers to buy. Establishing a rapport with customers and understanding their needs to help them. Get Help From the Pogo Community Get help from the community, find gameplay tips, and level up by answering player questions 24/7. Quality Assurance EngineerDuties and Responsibilities. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Insurance Customer Service Representative Job Description. Maintains accurate data in appropriate systems in order to reflect account activity. Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers. Administrative officers may be the first point of contact for customers at the office. Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts. $15. Leverage your professional network, and get hired. interacting with customers in online chat portals. See full list on resources. com, the worlds largest job site. ₱22,000 – ₱33,000 per month. A Customer Service Representative with four years of experience specializing in sales, communication, and client relations. Benefits representatives, also known as benefits administrators, are responsible for the management of employee benefits in all company processes. Data analysts need a mix of technical, analytical, and soft skills to effectively analyze data and communicate their findings. 00 - $22. Pros: Large variety of games, Most of the games, I like playing on pogo. Wherever businesses live, so do customer service reps. Claims Service Specialist. Corporate social responsibility, often abbreviated "CSR," is a corporation's initiatives to assess and take responsibility for the company's effects on environmental and social wellbeing. Field Coordinator. Tell me a bit about yourself. The specific tasks, duties, and responsibilities that majorly constitute the logistics staff job description are listed below: Serve as point of contact for customers on any Logistics related issues; Collaborate with Customer service, Quality, Planning, and Purchasing to resolve issues or queries they may haveHealthcare Customer Service Representative. Weekly Hours: 40 Hours. A financial service representative typically works for a bank or a similar establishment. urgently hiring ; for Filipino girl (female only), age limit :20-32, fast typing and smart and motivated ，position : csr (pogo company), need to have experience in csr in companies like Amazon, eBay,. It is a new experience. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. Graphic designers use computers or hand tools to create posters, websites, logos, brochures, magazines and many other materials to communicate ideas and information visually. Conducive working environment and friendly colleagues. A farmworker is responsible for applying fertilizer, pesticides, and herbicides to crops and livestock. Ultimately, you will work directly with customers and complete various tasks around the store to keep the. Dripdesk Asia Inc. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. 1. com, the worlds largest job site. Essential Data Analyst Skills. Answer and direct phone calls. Not only does the company. Start with your "about" section. JPMorgan Chase Bank, N. They answer inquiries by phone, e-mail, web chat, or social media. Be willing to get an Insurance Producer's license in the State that their Agent/s are located. Peoria On The Go (POGO) is a local circulator bus route serving the citizens of Peoria, Arizona. The duties and responsibilities of a customer service representative may vary depending on the industry, but generally include: handling incoming calls and emails from customers as well as making outbound calls to customers. jobs - Taguig jobs - Customer Service Supervisor jobs in Taguig; Salary Search: Customer Service Supervisor-Hotel101 Fort salaries in Taguig; Technical Officer. We are one of the largest citizen engagement center providers supporting a variety of health and human service programs. They can also set appointments, meet with clients to. 4. We found several listings that are shown below (part. We work in a huge variety of fields from art, storytelling, game direction, audio, script, programming, and design. Learn more Tips FAQ Pogo is owned by EA, and EA Network Accounts let you access all of EA’s sites, games, and services. Our Technology teams are the innovative backbone behind every endeavor at EA. Discover over 18 Customer Service vacancies. Candidate Sourcing. While the specific questions may vary depending on the position and company, there are several common ones that are frequently asked. Before the COVID pandemic, the term “POGO,” which stands for Philippine Offshore Gaming Operators, was already a Philippine byword. 8/hour) Top 10% Annual Salary: $122,000 ($58. Employees of a leasing firm taking time off their regular jobs to build a house for Habitat for Humanity, a non-profit that builds homes for needy families using volunteers. 1. Manage large amounts of inbound and outbound calls in a timely manner. com, the worlds largest job site. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. Research caller’s issues/problems and find solutions. CSR Managers’ job tasks vary based on the organisation’s size, requirements, and goal, but typical responsibilities may include the following: Assisting the company in the development, management, and modification of social responsibility policies. Responsibilities for Customer Service Representative. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. CSR Statistics About Customer and Investor Beliefs. Managed front desk reception and provided administrative services to company president. Telemarketer responsibilities include: Cold calling people using a given phone directory to sell products or solicit donations. 2. Job Type: Full-time. Manages the financial responsibilities for the agency. From Branch and Retail Service Specialists to Travel Advisor and Branch Managers, our team members provide a variety of quality products and services our members trust: membership and insurance services, notary, credit card and identity. The term. 2. Reviewing all social media posts for accuracy and ensuring inappropriate. 09/hour) The employment of customer service associates is expected to decline over the next decade. As such, the job description of an outbound Call Center Representative would be focused on direct marketing programs, insurance claims, outbound lead generation, and prospect and. JOB. Among their other responsibilities include sales promotion, answering phone calls, handling complaints and inquiries, and adherence to team goals and budget. As of December 10, DOLE said the 153 Pogo-related firms employed 118,239 employees, of which 82. The Philippine Offshore Gaming Operators continue to be the top contributor to the country’s revenue. Full-time. Customer service representatives’ salaries vary depending on their level of education, years of experience, and the company they work for. Here are a few additional customer support representative job description examples that show how differently similar roles can be presented while still being effective. Devia-ons or unfamiliar situa-ons are referred to the supervisor. From DoorDash University curriculum to our Job. 55 per hour. Apply to Payment Officer,pogo jobs available on Indeed. Answering incoming calls from prospective customers. Training and development responsibilities. Assistant customer service managers usually play the role of a front man. What is Pogo and what are the benefits of a Club Pogo Membership? Pogo has been serving up casual games to a thriving community for over 20 years. Provide status of medical claims and explain EOB's. They answer inquiries by phone, e-mail, web chat, or social media. A Logistics Coordinator is a professional who is usually employed by supply chain operators to manage the storage and transportation of a company’s inventory. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Contact Information. Learn more about us and how we. Answer any questions the customer may have about available products and services. handle and resolve customer complaints. Assist customers with food selections, using micros. 10 Pogo Mines jobs available on Indeed. 53 and the mean yearly salary is $36,470. Median Annual Salary: $44,500 ($21. The job listing, written in Chinese, is open to Chinese nationals who will also receive benefits such as free accommodation or rental allowance, free meals or meal allowance, and full reimbursements of airplane tickets. Our company is looking for a encoder to join our team. 28 percent or 97,283 are foreigners, while only 17. Customer service jobs don’t require any type of formal education. Primary duties: A shop assistant works in a retail outlet and helps customers to complete their shopping transactions as smoothly as possible. Resolve a wide range of customer s issues, educate them on process and company policy. Manila. Apply to Customer Service Representative, Customer Specialist, Customer Support Representative and more!Apply Now! Customer Service Representative - Taguig. Other essential duties and responsibilities in quality assurance include:Our remote customer service team offers positions across the country. There are several types of customer service roles, with a few of the most common being: Customer service representative: This customer service professional is responsible for working directly with customers. ( Source (pdf)) This is compared to just 37 percent who believe it’s most important for a company to make money for shareholders. Our Customer Service Representatives, are on the front lines, answering the call from citizens across the country to get them access to the information and assistance they need. Search parameters used for this particular query: Marketing Csr Pogo job / career / vacancy; job location: Philippines. DoubleDragon Properties. 2:30. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Generally speaking, customer service retail associates are paid $39,554 lower than associates per year. Most worked full-time, including evenings and weekends, at 24-hour call centers. They connect, protect, and enable all our orgs to power play. Establish new customer accounts, recording account information on written forms or digitally. Customer Service Representative I/II/III/Senior Job Description Page 2 of 6 Supervision received Customer Service Representative I, II and III – Receives technical, functional, and general supervision and direction from the Customer Service Representative Senior and/or Public Information Officer/Customer Relations Manager. 23 per hour, according to the Bureau of Labor Statistics, or BLS. Occasionally directed in several aspects of the work. Give your candidates an accurate representation of your organization that makes them. TDCX. 83. Ensure that all guests have a. One of their primary responsibilities is to reach out to clients and offer financial advice, services, or products such as insurance and credit cards. work from home online gaming risk and fraud sports casino customer service casino dealer, home based non voice work from home casino direct hiring, pogo hiring part time work from home. Utilize a variety of computer systems to research and resolve. Think of active listening as the foundation of providing good customer support. They must be equipped with excellent knowledge in all benefit. Sustainable giving programs like donating a percentage of each product purchase to charity. Amazon’s mission is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of that mission. A Customer Service Representative also handles concerns, complaints, or other issues. The general customer service representative job responsibilities include answering customers’ questions related to products and services. Depending on what state you get hired in there are definitely some wage fluctuations. DUTIES AND RESPONSIBILITIES CUSTOMER SERVICE REPRESENTATIVE: Handle all guest inquiries and requests in a professional and courteous manner. Analyse the employer's goals and objectives. In services-focused companies whose sales are business-to-business in nature, a CSR will usually solve specific product quality or. Problem was couple things. By placing those issues into context and relating them to the business, CSR directors make them accessible to the company’s relevant. Manage large amounts of inbound and outbound calls in a timely manner. responsibilities of an outbound csr In some organizations, agents may be assigned to outbound calls depending on the needs of the client or account. Sort by. Assistant IT Manager at People Foco Agency Ltd. Bigger problem was pogo was too greedy, not paying employees enough for the job they were doing at the location they worked. Research. Apply to Payment Officer,pogo jobs available on Indeed. jobs - Makati jobs - Speaker jobs in Makati; Salary Search: Payment Officer (Korean Speaker) salaries in Makati; See popular questions & answers about Wishland Software Technology Inc. Develop your skills with administration software, such as MS Office, and your written and oral communication skills. You would be potentially helping with [00:01:30] diversity. 96/hour) Top 10% Annual Salary: $61,000 ($29. Client Management. Corporate social responsibility. 89/hour) The employment of healthcare customer service representatives is expected to decline over the next decade. They also handle all aspects of shipping and delivery and ensure customer satisfaction by staying in contact and relaying all communications. " Average education levels between the two professions vary. View all CONNEXT MANPOWER SERVICES jobs - Manila jobs - Customer Service Representative jobs in Manila; Salary Search: Customer Service at POGO salaries in Manila; Company / VIP Driver. sa mga may experience sa pogo diyan ano ba kinaibahan ng job description. Your responsibilities may include: Handling calls, emails, and other forms of communicating electronically. 446 jobs. Our Benefit Authorizer positions are located in Jamaica, New York, at our processing center. customer service cover letter to maximize your chances of landing a job. Here are examples of responsibilities from real order taker resumes: Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. Provide exceptional customer service to customers and carriers. jobs - Makati jobs - Speaker jobs in Makati; Salary Search: Payment Officer (Korean Speaker) salaries in Makati; See popular questions & answers about Wishland Software Technology Inc. Referrals increase your chances of interviewing at PoGo Solutions by 2x. Identify and address customer needs, with a goal of total satisfaction. Expert Back End Engineer (Marketplace Order) - Sea Labs. Sales and Leasing Consultant. apply now. respond promptly to customer inquiries. HOCK9952. S. Technical support representatives perform important functions that ensure customers are satisfied using their company’s products. Customer service duties are the must-do and high-priority responsibilities of the role. You will navigate and leverage resources provided by internal systems, departments, and policies, to develop performance goals, understand metrics and analyze data for your team. An insurance representative serves as a client's point of contact in insurance companies. The good news for customer service job seekers is that jobs are available pretty much everywhere in the world. Customer Service Team Leader leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Developing aggressive retention strategies based on customer feedback. Employers: Find Surveys For This Job. So donating money, getting their people and their consumers involved in giving back and supporting causes that the company cares about as well as them personally. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some cases, make new sales. Customer service jobs. You’ll work on a variety of claims, including total loss, subrogation, property, auto, catastrophe, theft, and more. Customer support specialists also respond to customer outreach about product or service issues. Establish new customer accounts, recording account information on written. Main Job Tasks, Duties and Responsibilities. Customer Service Resume (Text Format) To help you prepare your resume, here’s a text template that uses proper resume format for a customer service position. Here are examples of responsibilities from real provider enrollment specialist resumes: Manage federal and state-mandate physician credentialing activities; act as NCQA committee liaison. Part of the job as Customer Service in a POGO must have sufficient knowledge in the use of modern technologies in the social platform and be.